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Data Deletion Instructions

Last updated: September 2026

This page explains how to ask Expedite Moving, Inc. to delete the personal information we hold about you, and what happens after you ask.

Expedite Moving, Inc. is a licensed and insured moving company with its headquarters in Rahway, New Jersey (USDOT 2491702, NJ LIC 39PC00116900). These instructions apply to anyone who has contacted us – through our website, by phone, text or email, by replying to one of our ads, or by messaging the Expedite Moving Facebook Page.

What information we hold

Depending on how you contacted us, and on whether you moved with us, we may hold:

  • Your name
  • Your phone number
  • Your email address
  • The pickup and delivery addresses for your move
  • The content of messages, emails, phone calls and text messages you have exchanged with us

If you contacted us through Facebook, we also hold the name shown on your Facebook profile and the text of your Messenger conversation with our Page.

How to request deletion

Email support@exmoving.com with the subject line Data Deletion Request. In the email, please include:

  • Your name
  • The phone number or email address you used when you contacted us
  • If your request is about a Messenger conversation, the name on your Facebook profile

That is all we need in order to find your records. You do not have to give a reason for the request.

What happens next

We will confirm that we have received your request within 5 business days, and we will delete your information within 30 days.

What we cannot delete, and why

There are some records we are not allowed to delete. If you completed a move with us, we have to keep the signed moving contract, the bill of lading and the payment records for that job, because New Jersey moving regulations and tax law require us to retain them.

Everything else covered by your request is deleted, and we stop using the records we keep to contact you or to market to you.

You can also call

If you would rather not email, call our main number at (888) 877-4425 – we are open 7 days a week – and tell us you want your information deleted. Please have your name and the phone number or email address you originally contacted us with ready, so that we can find your records. The same 5-day and 30-day timelines apply.

Questions

For anything else about how we handle personal information, see our Privacy Policy, or email support@exmoving.com.

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Our dispatch team will get in touch with you immediately after we receive your request.

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